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| Dynamics CRM Changes Self-Service Licensing |
| Tuesday, 12 April 2011 |
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Dynamics CRM 2011 lowers on-premises licensing costs for custom portals and applications, especially self-service applications intended to broaden access to CRM data. It also raises costs for some small deployments and for some systems serving contractors. The Dynamics CRM (customer relationship management) software and service manages sales, marketing, and customer service and provides a platform for custom business applications. Licensing for the Microsoft-hosted Dynamics CRM Online service does not change in this version, but for the on-premises software, Dynamics CRM 2011 brings simplified packaging and a new system for licensing clients outside the organization that runs the software. Sections in the Microsoft Licensing Dynamics CRM Report
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