Resellers can take free, online training courses for selling Microsoft operating systems and applications. The courses cover Windows 2000, Office 2000, Exchange 2000, and SQL Server 2000, and give salespeople tips on key selling points, how to position Microsoft products in comparison to competing products, and how to answer common customer questions and objections. The courses take from one to two hours to complete, but permit users to set bookmarks that allow them to return to the location where they left off. Online exams are also available. Information about the courses and exams are available at www.click2learn.com/microsoftmss.