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Software Assurance Benefits
Mar. 22, 2004

This chart summarizes the benefits available with the Software Assurance program.

Legend for "Platform/Agreement Required":

OV Open Value

OBV Open Business/Open Volume

SL Select

SAM Select with Software Assurance Membership (SAM)

OVCW Open Value Company-Wide

EA Enterprise Agreement/Enterprise Agreement Subscription

Benefit Description Platform/Agreement Required
Upgrade and Payment Benefits    
New Version Rights The right to upgrade to any new versions released during term of agreement. All agreements.
Spread Payments Spread license and SA payments over the term of the agreement rather than pay a lump sum at the beginning of the agreement. All except OBV.
Technical Support Benefits    
TechNet Online Concierge Concierge helps customer find help in chat session; premium content (how-to, service packs, briefings, white papers). Servers: All agreements.

Desktops: SAM, OVCW, EA.
TechNet Plus Managed newsgroups; subscription content distributed on CD/DVD (knowledge base, betas, extra tools) and updated quarterly. Servers: All agreements except OBV.
Problem Resolution Support Call or ask MS on Web for help. Servers: All agreements except OBV.
Extended Lifecycle Hotfix Support Right to get non-security hotfixes for two years past mainstream period without paying additional US$30,000 fee at start of Extended Support period. Servers: All agreements except OBV.
Technical Education Benefits    
Training Vouchers Training at Certified Technical Education Centers. Desktops: OV, SAM, OVCW, EA.
eLearning Computer-based training for just-in-time or self-paced learning. All agreements.
Additional Tools    
Windows PE Special subset of Windows XP Pro for installation. SAM, OVCW, EA.
Enterprise Source License Program Source code for Windows, .NET CLI/C#, and .NET academic tools. Desktop: SAM, EA.
Corporate Error Reporting Server application that logs application and OS failures in an organization and enables the organization to selectively forward failure data to Microsoft. SAM, OVCW, EA.
Employee Benefits    
Home Use Program Low-cost (at fulfillment price, approximately US$30), not-for-resale copies of Office System software; EULA tied to employment. Desktop: All agreements.
Employee Purchase Program Discount on packaged software, including Office, games, reference software. SAM, OVCW, EA.
          Back to associated article: Software Assurance Approaching Critical Deadline