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Independent Analysis of
Microsoft Technology & Strategy
Microsoft Update
Our weekly update service will keep you current on shifts in Microsoft technologies, roadmaps, licensing programs, organization structure and marketing activities in the most efficient way possible. Our experts screen out the hype that surrounds Microsoft and focus your attention on information that really matters to an IT decision maker.
| Dynamics CRM Online Roadmap Updates |
| Wednesday, 05 May 2010 |
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An interim update and detailed roadmap have been announced for Dynamics CRM Online, the Microsoft-hosted customer relationship management (CRM) service. Dynamics CRM Online enables customers to manage sales, marketing, customer service, and other functions using Microsoft's Dynamics CRM 4.0 software hosted on shared hardware in Microsoft data centers. The recent and planned service improvements could interest organizations that would like to outsource CRM hosting while retaining the ability to customize their CRM installations and integrate them with on-premises systems.
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