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| Dynamics CRM Online Roadmap Updates |
| Wednesday, 05 May 2010 |
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An interim update and detailed roadmap have been announced for Dynamics CRM Online, the Microsoft-hosted customer relationship management (CRM) service. Dynamics CRM Online enables customers to manage sales, marketing, customer service, and other functions using Microsoft's Dynamics CRM 4.0 software hosted on shared hardware in Microsoft data centers. The recent and planned service improvements could interest organizations that would like to outsource CRM hosting while retaining the ability to customize their CRM installations and integrate them with on-premises systems.
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