Payments, Cancellations, and Refunds

Directions will be taking all reasonable steps to ensure this bootcamp is held as scheduled and comply with any best practices for safety including masking and social distancing as appropriate at the time of the bootcamp, however, many factors are beyond Directions’ control, including but not limited to changes in CDC or other government quarantines or lockdowns, travel restrictions, or other executive or legislative actions. If this bootcamp is cancelled, Directions will move your reservation to the next available seat for an in-person or online bootcamp, but Directions cannot be responsible for any losses due to cancelled travel or accommodation fees paid to airlines, hotels, or other companies.

Submission of a registration, either online, by phone, email, or fax, constitutes an official booking. Full payment must be received in advance of your training. Your registration is not considered confirmed until full payment has been received.

You may cancel your registration and receive a refund or credit for a future class less a $500 administrative fee as long as we receive your cancellation request no later than 15 days before your scheduled training.

There are no refunds for cancellations made less than 15 days prior to your scheduled training start date. Cancellations made less than 15 days prior to the scheduled start date with a balance due will receive an invoice for the full registration amount due.

For complete event terms and conditions click here. For questions or more information, please call +1 425-739-4669 or email us at