Privacy

General Information

Since Directions on Microsoft began its services for IT professionals over twenty-five years ago, Directions on Microsoft has only collected the least amount of personal data about members needed to manage the contractual relationship with members. Directions on Microsoft and third parties who we work with only use such personal data to fulfill our obligations to members, including ensuring members can access Directions on Microsoft content, and that content in our publications and courses remains relevant for IT professionals. Directions on Microsoft only keeps such personal data for the duration of the membership. If you cancel your membership, we will delete any related personal data when Directions on Microsoft is no longer required by U.S. law to retain it. We use reasonable and standard security precautions to protect all personal data we need to fulfill our obligations to you.

Jurisdictions with Privacy Laws

If you are protected by privacy laws in a jurisdiction including, but not limited to, the U.S. States such as California, Colorado, and Nevada; or Canada; and the states of the European Union:

Directions on Microsoft does everything we can to ensure that we use any data about subscribers or potential subscribers in a lawful manner. Generally, this means we have a legitimate business purpose for any data we collect or process. It also means we sell no data to anyone. Ever. We profile subscribers, but only to suggest articles of interest to individual subscribers and to focus future content to such interests. Your preferences are not shared with others, either within your organization or elsewhere. If you wish to review, modify, delete the data we have about you, and after you have proven your identity to us so we can authorize your access to your data, we are open to discuss with you what data we have, and how we use it to provide services to you. Please email privacy@directionsonmicrosoft.com if you have questions about this matter.

Occasionally Directions on Microsoft reaches out to members and non-members to describe our services or upcoming events. Directions on Microsoft feels it has a legitimate business interest in making such communications about its services. If you do not wish to receive such communications notify us and we will not contact you again. Each communication contains the ability to request Directions on Microsoft does not contact you in the future.

Contact Information

We invite you to contact us if you have questions about this privacy policy.

Our email address is privacy@directionsonmicrosoft.com.

Dispute Resolution

Directions on Microsoft is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently. Disputes will be handled by our customer service representative. Once you have proven your identity to us so we can authorize your access to your data, our customer service will promptly correct any errors.

Online Activity Information Collection

When visiting Web sites, certain information about you and your computer can sometimes be collected. This section explains what information Directions on Microsoft collects, and how we use it to improve your experience with our services.

Online Information Collected—What information do we collect and why?

We collect identifiable information for the following reasons:

• Recommend relevant content to visitors
• Controlling access to premium content

We collect the following identifiable information about our visitors:

Cookies

Local Storage Keys

Online Information Recipients—Who has access to the information collected?

Directions on Microsoft and third parties acting as our agents or entities for which we are acting as an agent.

Information Retention—How long is the information retained?

Directions on Microsoft only retains web site information for as long as there is a legitimate business interest to retain it.