Legacy Software Support Continues

Limited support will continue for legacy software, such as Windows NT, under modified Custom Support Agreements (CSAs). The announced changes enable companies to stay longer on existing software products, if they are willing to pay a potentially high per-desktop charge.

CSAs are the final stage of Microsoft's product support life cycle. Customers require CSAs to get support from Microsoft for products that have left the Extended support phase, which ends seven to ten years after the software's release. Services covered in a CSA include the following:

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