Trade-Offs to Consider Before Formulating a Solution

Before formulating strategies to combat e-mail viruses, it is important to understand four underlying trade-offs.

Plugging a Security Hole Can Mean Giving Up Functionality

Viruses work by exploiting bugs in a program, vulnerabilities in its design, human nature, or combinations thereof. If a virus exploits a bug, Microsoft and most other software vendors give them high priority and fix them as soon as they can. But plugging a security hole created by a productivity feature generally means losing the functionality offered by that feature.

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