Azure Technical Support Options for Enterprises

Azure is a Microsoft-hosted cloud platform for applications and data storage. As Azure usage has increased and more enterprises have deployed production systems, Microsoft has introduced four tiers of paid Azure technical support that can provide customers with unlimited 24x7 technical assistance and initial response times of as little as 15 minutes for high-priority Azure issues. However, purchasing paths and support policies differ from traditional Premier Support, and organizations should be careful to avoid misplaced or duplicate spending.

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