Dynamics 365 Customer Engagement 2019 Wave 2

  • A Dynamics 365 Customer Engagement Online second wave of features has notable improvements for each application.
  • Retirements show hosted services have planning requirements similar to on-premises products but with more frequent updates.
  • More add-ons and stand-alone services increase interdependencies and servicing complexity.

Become a DOM member or log in to read the full report