Dynamics 365 for Outlook Retirement Announced

Dynamics 365 for Outlook, an Outlook COM add-in for Dynamics 365 Customer Engagement, is being retired in Oct. 2020. Its replacement, Dynamics 365 App for Outlook, is built with Power Apps and the Unified Interface framework, which will become the default UI for all online customers in Oct. 2020. Microsoft has made several attempts to retire the older add-in since 2017, but a lack of features in the new app has prevented customers from migrating.

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