Communication Services

Azure Communications Services offers video and voice calling (over IP), SMS text, and chat services that developers can build into applications hosted on Azure or elsewhere. The service was launched in preview in Sept. 2020, and some pieces became generally available in Mar. 2021.

The communication services are delivered in a PaaS model, so the offering could eliminate the burden for developers to build their own infrastructure for such communications and potentially reduce costs since customers only pay for consumed usage.

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