Teams Rapidly Adding Capabilities and Integrations

• Functionality and integrations are constantly being added to Teams, making the service difficult to avoid for organizations using other Microsoft 365 services.
• Organizations using Teams need to keep up with changes to use it effectively and enforce their policies.

After significant growth in Teams adoption due to the rise in remote work, Microsoft has positioned the service as its primary collaboration platform and made it a focus of the company’s development efforts. The rapid pace of change across all aspects of Teams, including collaboration, meetings, telephony, security, and administration, is unlikely to slow. Organizations should carefully monitor changes in Teams to effectively manage the capabilities of the service, enforce security standards, and prevent ad-hoc adoption of newly enabled features that may not adhere to organizational policies.

Service Overview

Microsoft Teams is a Microsoft 365 service that provides group-based collaboration spaces with persistent chat, voice and video meetings, integrated access to several Microsoft 365 services, and connections to many third-party services. The service is also promoted to partners as a business opportunity for value-added services: the core capabilities of Teams can be expanded with a broad array of apps from Microsoft and third parties that bring additional functionality or integration with other services.