Privacy Policy
Your business is important to us; it’s everything to you. We succeed by helping you effectively use Microsoft products and services in building and operating your business, and our approach has always been to collect only the data needed to create, deliver and improve our services and products, and to enhance our ability to serve current and future customers. Therefore:
- Directions on Microsoft and our third party partners only use the data we collect about you and your company to fulfill our obligations to customers, including ensuring the expert content we publish, the training courses we deliver and the advisory services we provide are relevant to and accessible by our customers.
- We retain data for the duration of your membership or other customer engagement, and only for as long as we have legitimate business interest or legal requirement to do so.
- We use reasonable, standard security precautions to protect data about you, and we never sell information about you or your company.
Jurisdictions with Privacy Laws
If you are protected by privacy laws in a jurisdiction including, but not limited to U.S. States such as California, Colorado, and Nevada; or Canada; and the states of the European Union:
Directions on Microsoft takes every effort we can to ensure all data we collect about current or prospective customers in a lawful manner. Generally, this means we have a legitimate business purpose for any data we collect or process. We never sell data. We profile current and prospective customers, both individuals and organizations, but only to provide content and services recommendations expected to be of value, and to focus future content, product and service development on areas of interest to customers. Individual preferences and behaviors are not shared with anyone outside your organization, and are only shared with other individuals in your organization with permission, for the purposes of improving internal collaboration and knowledge sharing.
If you require it, once you have proven your identity to us, we can authorize your access to review the data we have collected about you, provide details of how we use it to provide services to you, and if you wish, enable you to modify or delete the data. Please email privacy@directionsonmicrosoft.com with data privacy requests or any questions about this privacy policy.
Online Activity Information Collection
Why do we collect information?
We collect identifiable information for the following legitimate business purposes:
- To control access to premium content and services
- To recommend relevant content, products and services
Who can access information?
Online Information is only accessible by Directions on Microsoft employees with legitimate reason for access, third parties acting as our agents, or entities for which we are acting as an agent.
How do we collect information?
We use cookies and third party services including Google Analytics, Google Ads, Matomo and ZoomInfo. We use this information to provide you our services, improve our offerings to you, and provide you with recommendations about content and services that may be of value to you.
How long do we retain information?
Collected information is only retained as long as there is legitimate business interest to do so.
What rights do you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How can you update your privacy settings?
Privacy SettingsDispute Resolution
Directions on Microsoft customer service representatives are committed to resolving disputes regarding our privacy policy quickly and efficiently. Once you have proven your identity to ensure you have a right to the data, our customer service team will work promptly to correct any errors. Please email privacy@directionsonmicrosoft.com with requests for resolution or any other requests and questions about this privacy policy.
End of Privacy Policy