Microsoft Expert Desk
Decision support whenever you need it
Making the wrong decision about Microsoft technologies or licensing can be costly. With an overwhelming number of options and policies, it’s natural to have questions. Unfortunately, searching online often leads to frustration, and relying on Microsoft or its resellers may not align with your best interests.
Your Trusted Source for Microsoft Answers
Our Expert Desk service gives you direct, phone-based access to an entire team of Directions on Microsoft analysts, including:
- Former Microsoft product engineers.
- Former Fortune 500 CIOs (and even a former Microsoft CTO).
- Former Microsoft Business Desk executives—the highest level of Microsoft licensing expertise.
Extend Your Team with Unmatched Expertise
Each Directions expert specializes in a specific area of Microsoft technology or licensing, acting as an extension of your team. They provide the impartial, authoritative advice you need to make confident, strategic decisions – insights you’d love to have in-house but can’t always find or afford.
Trustworthy, Unbiased Guidance
Use the Expert Desk to get clear, impartial answers to your most urgent Microsoft questions. Whether it’s understanding licensing options, comparing products, or planning deployments, you can count on Directions to provide insights tailored to your needs—not influenced by Microsoft’s sales objectives.
Recent Expert Desk Topics
Our team tackles tough questions and challenges every day, including these and more:
- Cross-tenant domain sharing
- Microsoft endpoint security services
- Microsoft 365 for Government
- Usage rights for fonts in Word
- Licensing SQL Server for developers
- Azure Hybrid Benefit
- Microsoft Unified Support
- Microsoft 365 E3 versus E5
35 to 2,000,000 Users
Support for organizations of any size
Microsoft-Focused
Singularly committed to helping you successfully navigate the Microsoft landscape
Serving Clients
Since 1992
Decades of experience to support your decision-making
50x Average Expected ROI
Knowledge we've proven can give you the negotiating edge
The Best Team Anywhere
Fortune 500 CIOs, former Microsoft executives and product engineers, and leading industry journalists – our team has the deepest expertise and experience in the industry.
Licensing & Negotiation Experts
Technology Experts & Strategists
