AI Drives Enterprise Integration

• To maximize return on AI, organizations need to build new business processes that combine AI with existing systems.
• Microsoft’s integration platform is using AI to speed process redesign and adopting new protocols to connect AI components with applications.
• AI protocols are changing rapidly, so systems built now will need rework later.

Every AI project comes wrapped in a business process redesign and application integration project.To deliver a return, AI has to connect with existing business processes and software. For example, research assistants need to scan existing datasources,  coding assistants need to work with existing developer tools, and decision-making agents must follow existing rules and procedures.

This reality is driving rapid change in Microsoft’s enterprise integration platform, its services and software to tie together existing systems. The  most important changes are in Azure Logic Apps and Azure API Management (see fig. 1).These services have adopted new protocols to plug AI into existing systems, and are adopting AI themselves to speed development.