Updated: July 11, 2020 (June 1, 2009)
Charts & IllustrationsProducts Recently Phased Out
This chart lists products or services that Microsoft has discontinued, or announced would be discontinued, since Oct. 2008.
| Product | Function | Fate |
| Automated Service Agents | Text “bots” for online customer support | End of life |
| Connected Services Framework | Platform for telecommunications companies to deliver services to end customers | End of life |
| Encarta | Encyclopedia software and service | End of life |
| Equipt | Bundle of OneCare antivirus and PC maintenance software, plus subscription-based Office | End of life |
| Forms Server | Lower-priced edition of SharePoint Server for publishing InfoPath forms | End of life; features already included in full SharePoint Server |
| MSN Groups | Online collaboration and messaging for consumers | End of life, customers encouraged to move to Multiply.com |
| Dynamics Entrepreneur | Small business accounting | End of life |
| Office Accounting | Small business accounting |
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