Agent 365: What’s There, What’s Missing

• Agent 365 provides a unified platform for AI agent governance, identity management, and security oversight.
• Its single control plane provides management capabilities for Microsoft and non-Microsoft agents, although dev and IT work is often required to onboard agents.
• It has shortcomings: it’s new and evolving, it requires licensing other products, and some agent activity can’t be controlled or monitored.

Agent 365 (A365), which became generally available in May 2026, aims to bring consistency to AI agent management, unifying governance, identity management, and security oversight. It does this by leveraging other Microsoft offerings, including Entra, Defender, Purview, and Intune. A365 doesn’t accomplish all goals thoroughly out of the gate, but it is expected to improve as customer scenarios in the fledgling AI agent space become better understood. A365 will eliminate the existing fragmented and incomplete aspects of agent governance, simplifying IT processes and reducing agent risk. However, customers should be aware of the work required to get A365 configured properly in their environments.