Copilot Cowork: Delegated Work – with Usage Charges

• Cowork performs complex multistep work across Microsoft 365 for users, such as scheduling meetings rather than just answering questions or generating artifacts.
• Users delegate a desired result to Cowork, which selects the capabilities and tools to accomplish the tasks on its own, but with approval checkpoints for the user.
• Cowork requires an M365 Copilot license, but usage is charged separately, introducing unpredictable financial risk.
• Organizations should address the ramifications of AI-delegated work, including governance and accountability, before adopting Cowork.

Cowork executes delegated work across Microsoft 365 (M365). Unlike traditional M365 Copilot, it can perform multistep tasks on a user’s behalf and continue working independently with approvals when required. Because usage is billed through Copilot Credits, organizations should treat activation as an operational decision requiring governance, accountability, and spending controls.

What Is Copilot Cowork?