Microsoft Cloud for Financial Services: 2022 Update

• Microsoft Cloud for Financial Services, which became generally available in Nov. 2021, provides application components and data models for the financial services industry.
• Data management features and applications could speed development for retail banking activities.
• As with other industry clouds, the Cloud for Financial Services requires other Dynamics 365, Microsoft 365, and Azure services, which are licensed and priced separately.

 

Microsoft Cloud for Financial Services

Microsoft Cloud for Financial Services is a collection of software, cloud services, and documentation to consolidate and analyze customer data and assist service agents. The offering focuses on the consumer retail banking sector (as opposed to wealth management or investment banking, for example) with tools and applications to improve the quality of common agent-consumer interactions, such as applying for a loan.

 

This report is one of a series focusing on Microsoft’s industry clouds; for an introduction to industry clouds, see “Industry Clouds 2022 Update: Introduction.” Microsoft industry clouds provide cloud applications, services, and data models customized for specific vertical industries. However, they are not finished services and will likely require developer or partner assistance in order to create production applications and solutions, for example, to integrate with existing enterprise systems and/or databases. As with the other industry clouds, Financial Services leverages existing Microsoft cloud services, including Dynamics 365, Microsoft 365, and Azure services, which are licensed and priced separately.