How and Why We Built an AI Assistant

Before joining Directions, Mary Jo has worked as a technology journalist for 40+ years and has focused on covering Microsoft... more

September 10, 2026

· Season - 5 · Episode - 14 · Duration - 29m How and Why We Built an AI Assistant Directions on Microsoft built its own AI Assistant to help with Microsoft technology and licensing queries. Analysts Barry Briggs and Andrew Snodgrass share experiences and lessons learned with Mary Jo Foley.

by
Mary Jo Foley

Before joining Directions, Mary Jo has worked as a technology journalist for 40+ years and has focused on covering Microsoft exclusively for the majority of her career. Mary Jo holds... more