Customer Service and Operations Specialist

Directions on Microsoft is a small, focused group of professionals who are the IT industry’s leading independent authorities on Microsoft enterprise technologies, roadmaps, and licensing policies. We have been in service for more than 30 years.

Our Fortune 1000 clients use our information, training, and advisory services to optimize their Microsoft decisions and purchases. No other analyst firm can match the depth and breadth of Microsoft-specific insight and intelligence we deliver.

We are seeking a customer service and operations specialist for our Kirkland, WA office.

Your Responsibilities

New member order entry & fulfilment
Accounts receivable administration
Weekly accounts payable processing
Event planning
Routine customer service.

Candidates for this role must be:

Highly conscientious & detail oriented
Proactive; likes to get things done and go home
Proficient with Microsoft Office applications (Word; Excel; Outlook)
Possess strong verbal and written communication skills
Have a strong customer service ethic
Mature and confident with a right-sized ego.

Benefits

Directions on Microsoft offers a generous package that includes salary, pension, 401(k), vacation, and health benefits. We also offer a relaxed and exceptionally collegial work environment, a flexible work schedule, and zero tolerance for bureaucracy. For the right person this is an ideal job that provides interesting and rewarding work that leaves ample time for your family, friends, and hobbies.

This job requires relocation to the Kirkland, WA area.

To Apply

Email your résumé to careers@DirectionsOnMicrosoft.com