Updated: August 2, 2020 (June 1, 2009)

Dynamics CRM Accelerators

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology... more

Dynamics CRM accelerators provide source code, documentation, and other resources for common customization tasks. The accelerators are released unsupported and are not intended to be used as-is, but they provide guidance and starting points for extending Dynamics CRM.

Name	Description
Analytics	Tools and resources for creating business intelligence (BI) solutions for CRM 4.0 using various Microsoft BI products. It includes a sample CRM database, SQL Server Analysis Services cubes and Reporting Services reports built from the sample database, and scorecards created with the (recently discontinued) PerformancePoint Server performance management and financial planning tool.
Business Productivity Newsfeed	Report and workflows that track history of user activities in Dynamics CRM (e.g., creation of new support cases and sales opportunities).
Business Productivity Workflow Tools	Utility components for common tasks in Dynamics CRM workflows, such as generating

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