Updated: July 14, 2020 (October 28, 2013)

  Charts & Illustrations

Important Dates for Surface

My Atlas / Charts & Illustrations

141 wordsTime to read: 2 min
Rob Helm by
Rob Helm

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology... more

Support for the first generation of Surface hybrid laptop-tablets is basically five years; however, the situation is unusual because Surface is a combined hardware and software product. In general, hardware products are entitled to five years of Mainstream support, with no Extended support. During Mainstream support, hardware repairs or replacements and parts are available throughout the support life cycle. Services are free for products under warranty and available for a fee for products out of warranty. For Surface devices, any Surface software installed, embedded, or downloaded on the device (such as Windows RT or Windows 8 Pro) is subject to the software life-cycle support policy for that software (unlike other hardware devices, such as Xbox).

Date Version Event
Apr. 11, 2017 Surface with Windows RT Mainstream support ends
July 10, 2017 Surface with Windows 8 Pro Mainstream support ends
Apr. 10, 2018 Surface 2 and Surface Pro 2

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