Updated: July 14, 2020 (October 28, 2013)
Charts & IllustrationsImportant Dates for Surface
Support for the first generation of Surface hybrid laptop-tablets is basically five years; however, the situation is unusual because Surface is a combined hardware and software product. In general, hardware products are entitled to five years of Mainstream support, with no Extended support. During Mainstream support, hardware repairs or replacements and parts are available throughout the support life cycle. Services are free for products under warranty and available for a fee for products out of warranty. For Surface devices, any Surface software installed, embedded, or downloaded on the device (such as Windows RT or Windows 8 Pro) is subject to the software life-cycle support policy for that software (unlike other hardware devices, such as Xbox).
Date | Version | Event |
Apr. 11, 2017 | Surface with Windows RT | Mainstream support ends |
July 10, 2017 | Surface with Windows 8 Pro | Mainstream support ends |
Apr. 10, 2018 | Surface 2 and Surface Pro 2 |
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