Updated: May 31, 2023 (April 26, 2021)

  Analyst Report

Dynamics 365 Operations 2021 Wave 1 Receives AI Focus

My Atlas / Analyst Reports

1,487 wordsTime to read: 8 min
Barry Briggs by
Barry Briggs

Before joining Directions on Microsoft in 2020, Barry worked at Microsoft for 12 years in a variety of roles, including... more

  • Dynamics 365 Operations 2021 Wave 1 includes enhancements to all applications.
  • New machine learning (AI) capabilities could improve financial forecasts and help with other tasks.
  • Supply Chain Management receives more updates than other applications, including scale-out capabilities to handle larger organizations and network interruptions.
  • Commerce updates include a new business-to-business (B2B) module to enable transactions with suppliers and distributors.
  • New integration capabilities are available in most applications enabling deeper connections to external applications.

Dynamics 365 Operations 2021 Wave 1 became generally available on Apr. 1, 2021, signifying the beginning of a six-month period of new features that will arrive as often as every week. The features and changes discussed here were generally available or are expected to be released prior to the next Major update in Oct. 2021. (An overview of the service is available in the sidebar “Dynamics 365 Operations Components.”)

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