Improved Support for Mobile Exchange Users

The combination of Exchange Server 2003 and Outlook 2003 gives mobile Outlook users improved Internet access to e-mail and other Exchange functions, and Exchange 2003 alone gives browser and wireless device users an experience that’s closer to that of desktop Outlook users. Mobile users—telecommuters, travelers, and wireless device users—represent a large and rapidly growing user segment, and addressing their needs is important if Microsoft expects to win new customers for its wireless and messaging products.

Serving Mobile Users

Mobile users increasingly expect e-mail and related functions, such as group scheduling, to be available at home, on the road, and when they have only intermittent access to the Internet or their corporate network. To serve these users, Microsoft has long provided offline support through the combination of Exchange and Outlook, as well as through Outlook Web Access (OWA), a Web-based client that gives users access to e-mail and other Exchange functions through a browser.