Updated: May 31, 2023 (April 4, 2021)

  Analyst Report

Managing Apps in Teams

My Atlas / Analyst Reports

1,733 wordsTime to read: 9 min
Jim Gaynor by
Jim Gaynor

Jim leads the Directions on Microsoft editorial team and has been writing about technology since the early 1990s. Most recently... more

  • Teams apps extend the functionality of Teams with information and content from Microsoft and third-party services.
  • Organizations can use Teams apps to bring task-relevant information into the places already being used for communication and collaboration.
  • The Teams admin center provides capabilities to manage and monitor apps within an organization to ensure security and promote their use.

Teams is a Microsoft 365 service for organizations that offers group-based collaboration spaces with persistent chat, voice and video meetings, integrated access to several Microsoft 365 services, and connections to many third-party services. The service is promoted as a platform by Microsoft, with Teams apps used to customize Teams within an organization and to encourage greater use of the service. Organizations could find apps useful to bring information from other business applications and services directly into the Teams spaces where users are already collaborating. Customers who want to extend Teams functionality in their organization need to understand how to manage apps in order to effectively promote their use.

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