Windows 10 Servicing Roadmap—July 2020

• New Windows 10 servicing calendars may provide a model to help organizations manage deployment of Windows 10 and other Microsoft 365 products and services.
• To support the servicing calendars, Microsoft is making a Windows 10 Update Baseline available and changing its Windows Insider and Optional Update programs.
• Organizations still must determine how to best adapt the guidance, tools, and underlying Microsoft policies to meet their deployment goals.

Although Microsoft maintains that its strategic guidance on deploying Windows 10 as a service remains constant, ongoing changes to names, policies, licensing, and the unpredictable general availability schedules mean organizations must update their plans for each version. The latest Windows 10 version, 2004, is accompanied by a proposed servicing calendar and planning guidance and a new update baseline tool. It also brings more changes to the Windows Update Program, the availability and naming of optional updates, and version monikers. Organizations may want to adapt one of these calendars but should do so to meet their deployment goals, not Microsoft’s.