Big Brother Is Watching: Communication Compliance Updates

• Planned features in Communication Compliance enable real-time detection for more types of questionable e-mails, chat, and other communications.
• These features could help compliance administrators quickly discover new potential policy violations and threats

 

Communication Compliance is a cloud service that helps an organization monitor messaging systems such as Teams or Exchange Online for traffic that violates the organization’s communication governance policies. This can help organizations enforce acceptable use policies and reduce the risk of litigation or fines created by harassing messages or messages that violate laws or regulations. Planned features that leverage AI and Azure services (such as Azure Cognitive Services) extend the types of questionable communications that can be detected to specific areas such as stock manipulation and money laundering.

Communications Compliance Background

Communications Compliance allows a designated person or team to review messages that appear to violate policy and take any necessary action. Supported messaging systems include Teams, Exchange Online, and Yammer. Third-party messaging systems such as Slack can be supported by importing data into Microsoft 365 mailboxes. The users to be monitored are selected based on Microsoft 365 Groups, Exchange distribution lists, and/or Teams channels, and users can manually report a possible violation through the UI when the service is enabled.