Updated: April 27, 2024 (August 11, 2023)

Scheduling Darwin Lineup

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology... more

Several scheduling extensions have come and gone for Exchange and Outlook users. The accompanying chart shows some of the current options. Though Microsoft actively develops and supports Bookings and Shifts, Scheduler and FindTime will be shut down in 2023. (Shifts replaced an earlier service called StaffHub in 2020.)

Bookings might eventually be incorporated entirely into Outlook on the Web and Teams, but Microsoft has not announced any such plans.

Product	Description	Viability	Resource
Bookings	Web application that schedules appointments for service workers via Web interface and e-mail. Uses shared service mailbox.	Actively developed and supported. Some technology used in Outlook to schedule meetings for individuals.	https://www.directionsonmicrosoft.com/update/secured/2023/02/bookings-roadmap-update-2023
Shifts	Teams app that schedules work shifts for employees and managers, targeted at what Microsoft calls frontline workers.	Actively developed and supported. Replaced StaffHub service.	https://support.microsoft.com/office/what-is-shifts-f8efe6e4-ddb3-4d23-b81b-bb812296b821

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