Updated: July 13, 2020 (March 22, 2004)
Charts & IllustrationsSoftware Assurance Benefits
This chart summarizes the benefits available with the Software Assurance program.
Legend for “Platform/Agreement Required”:
OV Open Value
OBV Open Business/Open Volume
SL Select
SAM Select with Software Assurance Membership (SAM)
OVCW Open Value Company-Wide
EA Enterprise Agreement/Enterprise Agreement Subscription
| Benefit | Description | Platform/Agreement Required |
| Upgrade and Payment Benefits | ||
| New Version Rights | The right to upgrade to any new versions released during term of agreement. | All agreements. |
| Spread Payments | Spread license and SA payments over the term of the agreement rather than pay a lump sum at the beginning of the agreement. | All except OBV. |
| Technical Support Benefits | ||
| TechNet Online Concierge | Concierge helps customer find help in chat session; premium content (how-to, service packs, briefings, white papers). | Servers: All agreements.
Desktops: SAM, OVCW, |
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