Client Updates Required for Support

Some PCs accessing Office 365 services will need browser upgrades in Jan. 2016 according to current support policy. Shown here are likely support periods for Office 365 services with Microsoft browsers and Office suites. Microsoft generally gives Office 365 customers 12 months’ notice before “disruptive changes,” which includes ending support for client software. Office 365 services will not actively block clients running unsupported client software, so the loss of product support is not serious in the short term. However, if a problem occurs, Microsoft support personnel might prescribe a client software upgrade as the only solution.

Microsoft supports Office 365 with the two most recent versions of Internet Explorer (IE), IE10 and IE11. Similar policies apply to other browsers: Office 365 is supported with the two most recent versions of Firefox and the most recent versions of Chrome and Safari. Beginning Jan. 12, 2016, only the most recent version of IE available for any supported OS will receive technical support and security updates. That means Office 365 will probably drop support for IE10 on that date.