Updated: November 27, 2023 (April 7, 2020)

  Analyst Report

Exchange Online Cuts Off Some Clients in Oct. 2020

My Atlas / Analyst Reports

825 wordsTime to read: 5 min
Rob Helm by
Rob Helm

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology... more

  • Exchange Online will cut off basic authentication in the second half of 2021 for many protocols.
  • Basic authentication is disabled for new tenants and will be disabled in October 2020 for tenants with no recorded usage.
  • The cutoff will prevent access by some mail clients.
  • Migrations from third-party mail systems, administrative scripts, and mobile clients are most likely to be affected.
  • Exchange Server and recent versions of Outlook and are not affected.
  • Microsoft has promised updates that could limit the impact.

Exchange Online will cut off basic authentication in the second half of 2021 for the following protocols:

  • Exchange ActiveSync (EAS), widely used by mobile clients
  • Post Office Protocol (POP), an Internet standard still used by some mail clients
  • Internet Message Access Protocol (IMAP), an alternative to POP used by some clients and also for some migrations to Exchange Online
  • Remote PowerShell (RPS), used by scripts to administer Exchange Online
  • Exchange Web Services,

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