Upgrade Data Microsoft Didn’t Disclose

Although Microsoft describes its upgrade of 190,000 devices to Windows 11, and uses this case study to claim Windows 11 is positioned for a hybrid work environment, it provided little or no guidance on the following matters, which would supply organizations doing a similar upgrade important data and guidance:

• What did Microsoft spend on the upgrade, including salaries, software licensing and compliance costs (if any), and the costs of any hosted services such as Power BI?
• Were all three phases completed in five weeks, or just the actual deployment phase?
• Did Microsoft dogfood licensing of all the products and services, or did it perform the upgrade without having to worry about a licensing audit?
• How many employees were on the upgrade planning and deployment teams?
• How many upgrades had to be rolled back?
• How much and what kinds of software were in the less than 1% claimed that failed application compatibility and how critical were these applications to the business?
• How many problems