Guide Power Platform Usage with a Center of Excellence

• Microsoft offers resources to customers who need to support and administer Power Platform services.
• Its Center of Excellence kit can guide administrators of existing Power Platform implementations who want to better monitor and control usage.
• While the resources are free, many organizations will save time bringing in a consulting partner to help implement a CoE.

Although the term has various definitions, Microsoft uses “Center of Excellence” (CoE) to refer to a set of resources that provides support, training, admin tools, and best practices for a specific product or service. Microsoft offers a free CoE starter kit for Power Platform, which could be valuable for customers who have found that Power Platform growth has exceeded budgets, is difficult to rein in across an organization, or has led to poor outcomes and increased IT department workloads and randomization.

Components of a Power Platform CoE

Power Platform implementations are often plagued by poor hygiene: apps and flows without owners, abandoned test projects that are still using resources, users creating self-service accounts, and other issues that can contribute to overuse of Power Platform. Microsoft’s Power Platform CoE starter kit consists of basic templates and administrative apps for customers setting up new tenancies or working to improve governances of existing tenancies: