graphic

For over 30 years, we are

Independent. Experienced. Proven.

In a world of automated noise, judgment is the ultimate premium.

For 30 years, Fortune 1000 leaders have called on Directions on Microsoft for the decisions that define their tenure. When the cost of being wrong is measured in nine figures, “vendor-neutral” isn’t enough. You need independent conviction.

We provide the strategic intelligence required when vendor guidance is misleading and automated insights are dangerously shallow. We don’t have sales targets. We don’t have partner pressures. We have judgment.

High-Stakes Decisions Require Eyes-Wide-Open Strategy

Microsoft moves fast, often leaving its customers to find the “landmines” in the roadmap. We ensure your ROI isn’t eroded by technologies that aren’t ready for the enterprise or products Microsoft is already quietly abandoning.

We serve as the human red team for CIOs and Procurement leaders when:

  • Technology Targeting: Distinguishing between Microsoft’s marketing “vision” and actual, deployable product maturity.
  • Audit Defensibility: Identifying structural licensing risks before they become unplanned capital expenditures.
  • Contractual Leverage: Engineering terms that protect your budget for years, not just the next quarter.
  • Strategic Vetting: Pressure-testing your “big bets” against the reality of Microsoft’s internal shifts and policy changes.
The Human Difference: Context Over Code

LLMs and chatbots can summarize a licensing guide, but they cannot navigate a negotiation. They can’t tell you “why” a policy changed or “how” that change will be used against you at the renewal table.

Our experts average 25+ years of senior leadership. We are former Fortune 500 CIOs, Microsoft product engineers, and veterans of the Microsoft Business Desk—the highest authority on deal structure. We don’t approximate expertise; we live it.

Ground Truth as a Competitive Asset

At the Fortune 1000 level, “information” is a commodity. Insight is the advantage.

  • Practitioner-Led Analysis: Stripping away the vendor narrative to find the financial reality.
  • Early Signal Intelligence: Identifying pricing and roadmap shifts months before they hit your desk.
  • Defensible Strategy: Providing the evidence-based logic required for Board-level approval.
When the Answer Has to Be Right

Organizations don’t come to us to confirm a consensus. They come to us to find the flaws in it before the contract is signed.

When the stakes are high, trust isn’t found in an algorithm. It’s found in the independence and experience of people who have seen every cycle of the system.

Directions on Microsoft. Real-world expertise and judgment no chatbot can simulate.

Founders

Jeff Parker
Jeff Parker

Analyst

Jeff Parker oversees Directions on Microsoft’s publishing and training businesses. He also advises clients on Microsoft partnering strategies. Prior tomore

Rob Horwitz
Rob Horwitz

Analyst

Rob Horwitz analyzes and writes about Microsoft licensing programs and product licensing rules. He also trains organizations on best Microsoftmore

Former Microsoft Executives

Dean Bedwell
Dean Bedwell

Licensing Expert & Negotiator

Dean Bedwell works with organizations to optimize their Microsoft licensing agreements. He also trains organizations on Microsoft licensing negotiation strategiesmore

Barry Briggs
Barry Briggs

Analyst

Before joining Directions on Microsoft in 2020, Barry worked at Microsoft for 12 years in a variety of roles, includingmore

Microsoft Insider Experience in Technology

Wes Miller
Wes Miller

Analyst

Wes Miller analyzes and writes about Microsoft’s security, identity management, and systems management technologies. Before joining Directions on Microsoft, Wesmore

Rob Sanfilippo
Rob Sanfilippo

Analyst

Before joining Directions on Microsoft, Rob worked at Microsoft for 14 years where he designed technologies for Microsoft products andmore

David Berry
David Berry

Analyst

David has over two decades of architecture and delivery experience across Fortune 1000 and public sector enterprises with Avanade, Boozmore

Microsoft Insider Experience in Licensing, Negotiation and Account Management

Steven Kelley
Steven Kelley

Negotiation & Audit

Steve Kelley works with organizations to optimize their Microsoft licensing agreements and protect them from future licensing liabilities. Before joining Directionsmore

Kevin Glunt
Kevin Glunt

Negotiation & Audit

Before joining Directions on Microsoft, Kevin spent eleven years at Microsoft in financial management, including five years as the seniormore

Scott Campos
Scott Campos

Negotiation & Audit

Prior to joining Directions on Microsoft, Scott was a Microsoft licensing consultant at IDC and Software Licensing Advisors. Before that,more

Joshua Osborne
Joshua Osborne

Negotiation & Audit

Joshua Osborne helps organizations to optimize their Microsoft licensing negotiation outcomes. He also works with companies to self-audit their Microsoftmore

Larry Fletcher
Larry Fletcher

Negotiation & Audit

Larry is a former Senior Licensing Executive at Microsoft with over 15 years experience negotiating complex deals within both themore

Lane Shelton
Lane Shelton

Director, Advisory Services

Lane Shelton advises enterprise organizations on Microsoft licensing strategy, complex contract negotiations, and long-term agreement design. He works with executivemore

Dave Doohen
Dave Doohen

Senior SAM Advisor

Dave Doohen is a 20-year Microsoft Software Asset Management (SAM) practitioner, founder of RevealSAM and a Senior SAM Advisor atmore

Respected Independent Voices

Mary Jo Foley
Mary Jo Foley

Analyst

Mary Jo Foley is the Editor in Chief at Directions on Microsoft. Before joining Directions, Mary Jo has worked asmore

Andrew Snodgrass
Andrew Snodgrass

Analyst

Andrew analyzes and writes about Microsoft’s data management, business intelligence, and machine learning solutions, as well as aspects of licensingmore

Rob Helm
Rob Helm

Analyst

As managing vice president, Rob Helm covers Microsoft collaboration services and client software. His 25-plus years of experience analyzing Microsoft’smore

Jim Gaynor
Jim Gaynor

Analyst

Jim leads the Directions on Microsoft editorial team and has been writing about technology since the early 1990s. Most recentlymore