January 22, 2026

History of Work IQ

As managing vice president, Rob Helm covers Microsoft collaboration services and client software. His 25-plus years of experience analyzing Microsoft’s... more

Brand or Technology	Start	Focus	Applications	Status	Other Names
Delve	2014	Model work patterns to suggest content for user’s Microsoft 365 profile page	Microsoft 365 profile pages	Shut down 2024
Viva Insights	Acquired with Volometrix 2015	Model work patterns to suggest improvements, analyze Copilot use.	Viva Insights	Available and under development	My Analytics, Workplace Analytics
Context IQ	Announced 2021	Model work patterns to suggest content in Office apps	Editor component of Office apps	Available and under development	The name “Work IQ” will probably replace “Context IQ” in future Microsoft app versions
Work IQ	Announced 2025	Model work patterns to suggest content in Microsoft 365 Copilot and other apps	Microsoft 365 Copilot, Outlook mobile apps, PowerPoint, Excel, and others	Under development

Brands and technologies to model work patterns based on data collected from Microsoft 365 tenants.

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