Updated: July 13, 2020 (May 19, 2008)
Charts & IllustrationsCalculating Nsat
Chart explains how Microsoft calculates net satisfaction, a key measure of customer and partner satisfaction
Atlas Members have full access
Get access to this and thousands of other unbiased analyses, roadmaps, decision kits, infographics, reference guides, and more, all included with membership. Comprehensive access to the most in-depth and unbiased expertise for Microsoft enterprise decision-making is waiting.
Membership OptionsAlready have an account? Login Now