CRM Eliminates Small Business Edition

As was true of Dynamics CRM 3.0, on-premise use of CRM 4.0 generally requires both clients and servers to be licensed.

This chart compares prices for CRM 3.0 and 4.0 for organizations with up to 100 CRM users. As shown, the prices for CRM 3.0 for between one and 25 users assume CRM 3.0 Small Business Edition (SBE), which listed for US$599 per server and US$499 per client license. CRM 3.0 SBE was limited to a maximum of 75 users—customers with more than 75 users had to license CRM 3.0 Professional Edition, which listed for US$1,999 per server and US$999 per client license. Costs do not include licenses for other software required to run the product, such as Windows Server and SQL Server.

CRM 4.0 eliminates Small Business Edition in favor of the new Workgroup Server, which lists for US$2,499 and supports five users. No Client Access Licenses (CALs) are required; up to five users are covered in the server price. Beyond five users, customers must step up to Professional Server, which is priced the same as its predecessor and requires CALs.