Updated: July 14, 2020 (August 5, 2013)

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Important Dates for Surface

Rob Helm by
Rob Helm

As managing vice president, Rob Helm covers Microsoft collaboration services and client software. His 25-plus years of experience analyzing Microsoft’s... more

Support for Surface hybrid laptop-tablets is basically five years; however, the situation is unusual because Surface is a combined hardware and software product. In general, hardware products are entitled to five years of Mainstream support, with no Extended support. During Mainstream support, hardware repairs or replacements and parts are available throughout the support life cycle. Services are free for products under warranty and available for a fee for products out of warranty. For Surface devices, any Surface software installed, embedded, or downloaded on the device (such as Windows RT or Windows 8 Pro) is subject to the software lifecycle support policy for that software (unlike other hardware devices, such as Xbox). As of this time, the details of Windows RT support on other vendors’ hardware have not been made available, but the OS likely will receive five years of Mainstream support at a minimum.

Date Version Event
Apr. 11, 2017 Surface with Windows RT

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