Updated: July 11, 2020 (October 2, 2000)

  Charts & Illustrations

Instant Messaging Compared to Chat and E-Mail

  E-Mail (Exchange 2000 or SMTP) Internet Relay Chat (IRC) Instant Messaging
Recipient must be online for sender to send message No No – messages are posted to a “room,” not to a user. However, IRC also supports a “whisper” feature that permits sending a message directly to a specific recipient in a room. Yes
Sender can detect recipient is online No Yes (can only see who is connected to a virtual chat room) Yes
Message is stored at final destination Yes, until deleted No No
Server resources used Medium Low Low
Can be used for immediate dialogue Not reliably, cumbersome Yes, if sender and recipient are connected to virtual chat room Yes, if IM client is logged in
User gets receipt when message is read Not with SMTP, optional with Exchange only No No
Security High Nil High
Typical message length Any length

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