M365 Copilot Business Outcome Reports (Part 1)

The Microsoft 365 Copilot Business Outcome Reports, part of Copilot Analytics and in preview, use customer-imported key performance indicator (KPI) data and usage statistics collected within M365 to help customers determine the value of Microsoft 365 Copilot and where its usage could be improved. There are four pages of the report, and the first two are shown here.

Each report page includes two charts. The report heading shows the number of employees that are included in the report. The date range can be selected, and there are other filters that vary across the pages. The reports have various drill-down capabilities and links to explanations about how the reports were produced.

The summary page (top) shows (left) the KPI values for high, medium, low, and inactive Microsoft 365 Copilot users. It can highlight whether users with higher Copilot usage are getting better KPI values. The page also shows (right) the top Copilot features that are used by employees with favorable business outcomes for a metric selected in the dropdown. This chart can help managers understand the most useful Copilot features so that they can be emphasized in internal guidance and training.