Updated: August 2, 2020 (June 1, 2009)

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Rob Helm by
Rob Helm

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology... more

Dynamics CRM

The Dynamics CRM 4.0 software and service are summarized in the May 2008 Research Report, “Dynamics CRM Aims at Enterprises, Hosters.”

Dynamics CRM Accelerators are summarized in “CRM 4.0 Gets New Accelerators” on page 8 of the Dec. 2008 Update.

Microsoft’s Dynamics CRM Web site and links to enroll in Dynamics CRM Online are available at crm.dynamics.com.

Microsoft’s preview of Dynamics CRM development priorities (for current customers only) is available at https://mbs.microsoft.com/customersource/documentation/whitepapers/MD_CRM_SOD.

Dynamics ERP

Dynamics AX 2009 was previewed in “Dynamics AX Continues Upmarket Push” on page 3 of the Sept. 2008 Update.

Dynamics NAV 2009 was outlined in “Overhaul for Dynamics NAV” on page 5 of the Jan. 2009 Update.

A link to the May 2009 Dynamics NAV Statement of Direction (for partners only) appears at blogs.msdn.com/nav/archive/2009/05/20/new-statement-of-direction-document-for-microsoft-dynamics-nav.aspx.

Dynamics GP 10.0 and Dynamics SL 7.0 improvements were summarized in “Office-like UIs for Dynamics GP and SL” on page 5 of the Aug. 2007 Update.

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