Updated: July 12, 2020 (October 24, 2011)

Revenue and Profit (Loss) by Business Segment

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology... more

Microsoft reports financial results in five business segments.

Windows & Windows Live includes Windows client OSs (such as Windows 7) and Windows Live software and services.

Business includes Office, Exchange, SharePoint, Lync, Dynamics, and other software and online services for businesses, such as Office 365.

Server & Tools includes server platform software, such as Windows Server and SQL Server, System Center management software, developer tools, Windows Embedded (Windows Embedded Standard and Compact) OSs, and support and consulting services.

Entertainment & Devices includes Xbox, consumer hardware and software, and mobile (Windows Phone 7.x and Windows Mobile).

Online includes Bing, MSN, and products for advertisers and publishers.

The row “Other” counts revenue and expenses that cannot be attributed to any single business segment, including legal expenditures and broad-based marketing and administrative expenses.

This chart shows revenue and operating income or loss for each business segment for the first quarter of Microsoft’s 2012 fiscal year (Q1’12) and the same quarter a year ago. The last column shows the percentage change in revenue between Q1’12 and the same quarter a year ago.

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