Microsoft Contract Negotiation: Escalation Dos and Don’ts

Mary Jo Foley is the Editor in Chief at Directions on Microsoft. Before joining Directions, Mary Jo has worked as... more

September 19, 2025

· Season - 4 · Episode - 16 · Duration - 22m Microsoft Contract Negotiation: Escalation Dos and Don'ts Organizations need to weigh when, how, and if it's worth escalating during their Microsoft contract negotiation process. In this episode, Directions on Microsoft Senior Consultant Steve Kelley shares his dos, don'ts, (and a few war stories) with Mary Jo Foley.

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Mary Jo Foley

Mary Jo Foley is the Editor in Chief at Directions on Microsoft. Before joining Directions, Mary Jo has worked as a technology journalist for 40+ years and has focused on... more