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Updated: July 23, 2020 (May 29, 2018)

  Analyst Report

Dynamics 365 ERP Online Releases Version 8.0

My Atlas / Analyst Reports

1,474 wordsTime to read: 8 min
Andrew Snodgrass by
Andrew Snodgrass

Andrew analyzes and writes about Microsoft's data management, business intelligence, and machine learning solutions, as well as aspects of licensing... more

  • Dynamics 365 Unified Operations (ERP) online service updates focus on customizations, partners, and further Office 365 integration.
  • The service drops support for older customizations, which may require rewrites.
  • A shift back to reliance on partners and ISVs will deliver industry-specific and add-on functionality.
  • Servicing changes require customers to accept application updates annually and platform updates as Microsoft ships them.

Dynamics 365 is a family of online services and on-premises products that provide customer relationship management (CRM), sales, marketing, enterprise resource planning (ERP), human resource management, and retail functionality. The Dynamics 365 Online Spring 2018 release delivers significant changes to Unified Operations, the ERP online service that could complicate future migrations from the on-premises product.

Dynamics 365 Unified Operations (ERP) Overview

Unified Operations offers ERP capabilities for multinational midmarket companies and enterprises. It was introduced in Nov. 2016 as the successor to Dynamics AX Online. It currently contains the following major components, which are also part of the packaging structure:

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