Finally Migrating to Dynamics 365 À la Carte Licensing? Here’s Our Guidance

• Dynamics 365 customers reaching the end of their agreements are finally being forced to transition from plans to à la carte licensing.
• Customers need to choose the right User SLs, add-on subscriptions, and stand-alone services, and know which capacity limits to monitor.
• Successful transitions involve a fair bit of cleanup, but doing so can help customers avoid overbuying and, in many cases, reduce cost compared to plans.

Dynamics 365 plans were a licensing option that provided access to multiple applications and other benefits. Although the plans retired in Oct. 2019, many customers were able to renew the plans long after 2019 and are only now facing a transition to à la carte application-based licensing. While aspects of licensing remain the same from 2019, there are important differences and understanding the nuances of à la carte licensing can help customers control costs, avoid duplicate licensing, manage capacity limits, and know how to map users to the new application lineup.