M365 Copilot Chat an Alternative to ChatGPT for Businesses

• Microsoft 365 Copilot Chat is a more secure alternative to public GPT services for employees who do not require Microsoft 365 Copilot.
• Microsoft 365 Copilot Chat is included in Microsoft 365 and Office 365 subscriptions, unlike Microsoft 365 Copilot, which is a paid add-on.
• Organizations can deploy a mix of Microsoft 365 Copilot Chat and Microsoft 365 Copilot.
• Business cases and user training are essential to successful Microsoft 365 Copilot Chat deployments.

Microsoft 365 Copilot Chat (M365 Copilot Chat) delivers more security than public generative pre-trained transformer (GPT) services like the free tier of ChatGPT, helping prevent the loss or “leakage” of intellectual property. M365 Copilot Chat is included in Microsoft 365 licenses and supported by enterprise data protection (EDP). However, unlike its more powerful (and costly) sibling Microsoft 365 Copilot (M365 Copilot), M365 Copilot Chat cannot reference internal organizational data. Organizations should develop use cases to identify the expected benefits from both Copilot services and determine which users warrant the licensed service. Success requires training and educating users to maximize productivity gains.