Updated: July 15, 2020 (December 12, 2016)

  Analyst Report

Support for Office 2007 Ending in 2017

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559 wordsTime to read: 3 min
by
Joshua Trupin

Joshua Trupin was a former Directions on Microsoft Analyst that wrote about Office 365 and Microsoft Services. Before joining Directions... more

The Office 2007 desktop suite and related server products leave the Extended support phase of their life cycle in 2017. Organizations that still have these software products deployed on-premises should migrate to versions of the products that are still in Mainstream support or risk encountering incompatibility issues and security risks.

Custom Support Agreements Not Available

The Office 2007 suite and the 2007 versions of SharePoint, Project, and Visio products all leave Extended support on Oct. 10, 2017. Exchange Server 2007 reaches the end of its Extended support period earlier, on Apr. 11, 2017.

When a product leaves Extended support, Microsoft no longer issues security or nonsecurity updates or online technical content updates for it. Customers will no longer be able to request hotfixes or receive other paid support from Microsoft.

Microsoft has indicated that it will not offer Custom Support Agreements (CSAs) for the Office 2007 suite or related server products. CSAs are contracts with expensive annual terms, entitling customers to continued critical-issue support and security fixes for a specific product after its Extended support phase has ended. Microsoft requires customers to create and file a plan to migrate off the covered software before signing a CSA.

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