Updated: August 2, 2020 (June 22, 2020)

  Analyst Report

Teams Updates Meeting and Chat Capabilities

My Atlas / Analyst Reports

1,379 wordsTime to read: 7 min
Jim Gaynor by
Jim Gaynor

Jim leads the Directions on Microsoft editorial team and has been writing about technology since the early 1990s. Most recently... more

  • A surge in remote work due to the COVID-19 pandemic has spurred increased use of Teams meeting and chat capabilities.
  • As a result, Microsoft has prioritized improvements to Teams meetings and chat, with several updates released in recent months.
  • These changes could make meetings and chat more useful for organizations with large numbers of remote employees.
  • Teams still lags behind competitors like Zoom and Google Meet in supporting very large meetings.

Microsoft Teams is a service included in all Microsoft 365 and Office 365 Enterprise suites that offers organizations group-based collaboration spaces with persistent chat, voice and video meetings, integrated access to several Microsoft 365 services, and connections to many third-party services. While Microsoft has highlighted the collaboration capabilities of Teams, many recent updates have focused on enhancing meeting and chat functionality as organizations impacted by the COVID-19 pandemic conduct more remote meetings and presentations.

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