Updated: August 2, 2020 (June 22, 2020)
Analyst ReportTeams Updates Meeting and Chat Capabilities
- A surge in remote work due to the COVID-19 pandemic has spurred increased use of Teams meeting and chat capabilities.
- As a result, Microsoft has prioritized improvements to Teams meetings and chat, with several updates released in recent months.
- These changes could make meetings and chat more useful for organizations with large numbers of remote employees.
- Teams still lags behind competitors like Zoom and Google Meet in supporting very large meetings.
Microsoft Teams is a service included in all Microsoft 365 and Office 365 Enterprise suites that offers organizations group-based collaboration spaces with persistent chat, voice and video meetings, integrated access to several Microsoft 365 services, and connections to many third-party services. While Microsoft has highlighted the collaboration capabilities of Teams, many recent updates have focused on enhancing meeting and chat functionality as organizations impacted by the COVID-19 pandemic conduct more remote meetings and presentations.
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